Booking a private course with NRTG is a simple, collaborative process designed to ensure your training meets your organization or community's specific goals. Below is a step-by-step outline of what to expect from first contact to course delivery.

Step 1 – Express your interest

Email our team at info@nrtraininggroup.com to let us know you’re interested in arranging a private course delivery. Or 'Register Interest' on our website for your training of choice. In your email, please include:

• The course(s) you’re interested in

• Your organization or community name

• Any preferred timelines for training

This helps us connect you with the right team member quickly.

Step 2 – Tell us what you need

Once we receive your inquiry, one of our Account Executives will follow up to provide initial information about your chosen training (including availability) and begin to understand your training needs. 

Following your initial conversation, you’ll receive a Discovery Form. This form helps us learn more about your training goals, understand the expected group size and previous related experience, and explore your preferred training format. 

At this stage, we'll also collect information on any customizations that come to mind. We recommend you read this helpful article to learn more about the customization options we have available. 

Step 3 – Meet with our team

After we receive your completed Discovery Form, we’ll schedule a meeting with your Account Executive and one of our Program Managers. In this session, we will:

• Review your goals in detail

• Discuss customization options (content, timing, delivery style)

• Build a draft course outline for your review

• Provide a maximum quote for training and delivery

This stage ensures transparency and alignment before moving forward.

Step 4 – Approve your training plan

You’ll receive your customized course outline and quote for review. If the outline isn’t quite right then we will work with you to design one that fits your needs and goals. Once approved, we’ll proceed to finalize logistics for delivery.

Together, we’ll confirm the exact dates and training format. If there will be in-person training, we will confirm the location at this stage too!

Once these details are finalized, we will gather our instructor’s travel quotes and present you with a final quote for approval.

Step 5 – Signature and payment

Once details are confirmed and the final quote is approved, we’ll issue a Service Agreement for signature. There are no surprises at this stage! We will compile everything discussed so far and produce one agreement containing:

• Training details and expectations

• Cost and payment terms

• Cancellation and modification policies

After the agreement is signed and payment is received, your booking is officially confirmed!